ISP8806 Terms and Conditions

Cost of SIM card
The cost of each card is USD 30.00 / SGD 50.00. (This is to cover our administrative, handling and delivery costs). This amount shall be debited from the following month's bill. The cost of replacement for lost (or stolen) card is USD 50.00 / SGD 90.00.

Deposit
A cash deposit in the form of a Cheque, Cashier's Order, Telegraphic Transfer (TT) or Banker's Guarantee (BG) is required. Such deposit is not an advance payment and will not be used to offset the billed amount. It is non-interest bearing, and shall be refunded within six (6) months of termination of service, subject to full settlement of all outstanding accounts with us. The deposit will be reviewed periodically and adjusted from time to time, in order to cover our liabilities to third parties. The deposit quantum with effect from 1st July 2005 is as follows:

For Local Customers where the deposit is in SGD:

First 10 SIM Cards/terminals SGD 1,500.00 each 11th SIM Card/terminal and thereafter SGD 1,000.00 each

For Foreign Customers where the deposit is in USD:

First 10 SIM Cards/terminals USD 1,000.00 each 11th SIM Card/terminal and thereafter USD  600.00 each

(NOTE:

1. If an ISP8806 customer is also a customer of RS06, the customer can opt to have the charges included in their RS06 bill, in which case, no further deposit is required.
2. If a RS06 customer with mini-M or M4 terminal(s) and/or SIM card(s) under ISP8806 prefers to have a separate bill from ISP8806 (instead of a consolidated bill from RS06), such deposit is still applicable.)

Annual Fees
Annual fees will be charged as appropriate. There will be no pro-rated refund upon premature termination

Registration Charges
Registration charges will be waived. This will translate into great savings on your communication costs.

Commission (Handling Charge)
The commission ('handling charge') for handling your invoices is 5% of the total charges in the bill for our Preferred Stations (i.e. Yamaguchi, Aussaguel and EIK), which is among the lowest in the market. Higher charges will apply for all the other stations.

Billing and Payments
Maritime Communications Services Pte Ltd (ISP8806) shall bill you for all the satellite charges incurred by your card(s) on a monthly basis. The amount due on the bill(s) shall be payable within thirty (30) days from the date of the said bill. The amount in the bill shall be considered accepted if no objection is received within fourteen (14) days from the date of the said bill. If the bill is not settled by the due date, the SIM card(s) will be barred and the services suspended. Unbarring will be performed within 1 week only after the full amount (i.e. including any penalty for late payments) has been paid.

Interest of twelve per cent (12%) per annum shall be charged on all outstanding amounts in the account if payment is not made by the due date. In such a case, a notice (reminder) shall be served to recover the arrears. ISP8806 reserves the right to suspend the services at any time in case of fraud or delinquent payments. Also, the service providers and the Administration concerned may be notified, as soon as it is established that we are unable to collect payment from the customer.

This information will enable the service providers to cease accepting calls from the card(s)/terminal(s) in order to prevent the delinquent debt(s) from ballooning.

Card Handling and Service

1. The customer is required to take the necessary precautions to prevent unauthorised usage of the SIM card(s). If the card(s) are lost or stolen, the onus lies on the customer to inform us immediately in writing to deactivate the SIM card(s) and/or blacklist the terminal. The customer will be responsible for all the calls made through the card(s) until the card(s) are deactivated.
2. For termination of service, the SIM card(s) MUST be returned to ISP8806 immediately, and any outstanding amounts must be settled promptly.
3. Change of address, contact details and other particulars MUST be notified to us immediately, so that our billing records can be kept current and our services to the customer can continue uninterrupted.

Advance Payment
In order to minimise the exorbitant bank charges when remitting their payments for their monthly bills, customers can send us an additional, surplus amount, which will be kept by ISP8806 as advance payment. Such payment under the customer's account will be used to offset against the future bills. When the balance is almost depleted, customer can arrange to top up such advance payment.

In this way, the customer can save on some bank charges. Depending on the traffic, they can send us advance payments of USD500 or more. All they need to do is to check the credit balance with ISP8806 after offsetting the ISP8806 bills.

Payment Instructions

Customer in Singapore:

1. Cheque or Cashier's Order
   When sent through the mail, it MUST be crossed and made payable to 'Maritime Communications Services Private Limited'.
2. Banker's Guarantee
1. Download and print the Banker's Guarantee (BG) in Adobe Acrobat format.
2. The BG is to be forwarded to your Bank & the Bank is to reproduce it on their letterhead.
3. The Bank will complete the BG and send the original BG to ISP8806.
4. If service is required urgently, please fax a copy of the BG to us at:
   Maritime Communications Services Pte Ltd Fax: (65) 6222-1828.

Customer outside Singapore:

Payment is to be done via Telegraphic Transfer. Please make payment for the exact amount (MUST be free of bank charges) in USD. Note that the EXACT (NET) amount must be received by MCS (ie. customer must bear all the bank charges including that of the correspondent bank). Any shortfall in payment must be made good within a week in order for us to activate the appointment of ISP8806 as your Inmarsat Service Provider (ISP).

For payment in USD, please quote as follows:

Standard Chartered Bank, New York
Swift Code: SCBLUS33
For account Standard Chartered Bank, Singapore
Favouring: Maritime Communications Services Private Limited
Account: 174081561
Under telex advise to Standard Chartered Bank, Singapore
Telex no. RS24290 SCBSIN Swift Address: SCBLSGSG

In the instruction field:
For deposit payment, please quote 'Payment for ISP8806 Deposit'
For bill payment, please quote ' Payment for Bill Number __________'

(Note: All above references to the 'SIM Card' includes either the SIM Card or the terminal, or both the SIM Card and terminal, as applicable.)